In the age of demands for global transportation, it's comforting to know there's a local name with freight solutions you can trust.

Call: 0845 680 2000

Privacy Policy

As a customer of Steve Porter Transport Group, there are many ways you can use the services we offer, some of which require you to share your personal data with us. In these instances, we act as the data controller, making us responsible for deciding the purpose and means for dealing with your personal data.

Steve Porter Transport Group Ltd (Reg No. 2362199), is committed to the privacy of your personal data.

Our privacy policy explains:

  • what personal data we collect about you in the course of your engagement with our services, why we collect it, who it goes to and how long we keep it
  • how we use your personal data
  • how we protect your personal data

By continuing to use our services, you agree to our use of your personal data on the terms outlined in this policy.

About the policy

This policy provides you with information on how we’re using your information and the actions we take to protect your privacy.

On specific occasions, we may provide you with additional information when we collect your personal data. This policy is designed to supplement any specific notices and they should always be read in conjunction with each other, so you’re fully aware of how and why we’re using your data.

What data are we collecting?

We collect personal data, meaning data that can be used to identify you. This can include, among other things, any personal data you provide to us through our website, www.steveportertransport.com and via your communications with us through phone and email and in person.

Some of the services you receive from us may require the collection, storage and transfer of different kinds of personal data.

Why are we collecting your data?

We can only process your personal data if we have a legal basis to do so. In addition, we may also process your personal data when it’s necessary for one or more of the following:

  • meeting our legal obligations
  • our legitimate interests
  • performing our contract with you.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

 

Will your personal data be shared with anyone?

In general, we don’t sell or share your personal data with third parties. However, it might be necessary for us to do so on occasion, to deliver the required service to you or to comply with our legal obligations. If so, we’ll always tell you first.

When we do share your personal data with third parties, they will be required to follow our privacy policy to ensure your personal data is only used and processed for the specified purposes, to process your data in accordance with our instructions and to adhere to the technical requirements and other regulations required by law.

We take your email and communication privacy seriously and will not pass your contact details to third parties for marketing purposes.

How long will we keep your data?

We keep your data for as long as it’s necessary to meet the relevant purposes for which we’ve collected the data, including for the purpose of satisfying any service, legal, accounting or reporting requirements.

Where do we get your data from?

In general, you provide your personal data to us directly, when you communicate with us through various channels, such as our website, phone, email, paper work or face-to-face meetings with our representatives.

How do we protect your data?

We’re committed to protecting the security of your personal data, and as such we’ve put in place appropriate measures to:

  • prevent your data from being accidentally lost, used or accessed in any unauthorised way, altered or disclosed
  • deal with, and notify you and any applicable regulators, of any suspected personal data breaches where we’re legally required to do so
  • limit access to your personal details to only those employees, agents, contractors and other third parties who have a business need. They will only be able to process your personal data on our instructions and will be subject to a duty of confidentiality.

Contact us

If you have any queries related to this privacy policy, including requests to access or modify the use of your personal data, please contact our Data Controller by email to datacontroller@steveportertransport.com or by writing to us at:

Data Controller

Steve Porter Transport Group

Dallimore House

Somerton Industrial Park

Cowes

Isle of Wight  PO31 8PB

Where’s my consignment?

Enter your
Consignment no.

Go
Make an online booking

To make an online enquiry or
booking please click here.

Call: 0845 680 2000
Calls cost up to 4p per minute plus your phone company's access charge